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 Customer Relationship Management (CRM) Tool |
Advanced Features |
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Virtually any customer information, activity or history can be captured, tracked, organized, and securely accessed by appropriate work groups.
Advanced Features include:
- Capture website visitor registration data directly to Your Contacts
- Create targeted lists for email campaigns and import directly to SmartLink, our Email Management iTool
- Capture customer interactions with your email campaigns including the frequency and links clicked
- View contracts, reports and other documents within your customer records
- Organize and track relationship activity over time
- Search and create reports based on any combination of customer criteria
- Integration with other software tools including billing and enterprise solutions
- Provide secure, 24 x 7 access only to the client data that team members need
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